vacatures.ap.be

Content Review Associate

Algemene informatie

Plaats van tewerkstelling: 
Dublin Lisbon
Provincie van tewerkstelling: 
Niet in België
Opleiding: 
MC - Office management - Management assistant
Type: 
Job

Bedrijfsinformatie

Bedrijf: 
Accenture

Uitgebreide informatie

Omschrijving vacature: 

Job Description
Accenture is hiring full-time employees to work as a Content Reviewer on a fixed-duration project for one of our global leading clients. Help improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:
• Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
• Respond to user inquiries with high quality, speed, empathy, and accuracy
• Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures
• Fulfill base productivity and quality requirements
• In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Profiel: 

Eligibility

•Fluency in Dutch or French (and English)
•Strong attention to detail to ensure quality of work
•Enthusiastic, positive attitude with a strong willingness to learn
•Good knowledge of internet and associated technologies
•Experience in a professional work environment (Recent graduates welcome)

Extra informatie: 

Benefits
• Working for an international enterprise company
• Great training
• Company social events
• Opportunities for career progression

Solliciteren

Beschikbaarheid vacature: 
18 maart, 2019 to 18 mei, 2019
E-mail sollicitaties: 
Europe.TalentAdvisor@accenture.com
Plaats: 
Dublin 4
Straat en huisnummer: 
3 Grand Canal Plaza
Postcode: 
D04 EE70